With the phone menu product, InvocaCare answers every call with your greeting and menu. Up to ten digit options each lead somewhere: a staff member's softphone, a forward to another number, a message, or (if you also hold on-call) the on-call option. "No selection" decides what happens when a caller presses nothing.
Your clinic starts with a suggested menu. Publish it as it is with Use the suggested menu on the dashboard's Setup and health card, or edit it first. A published menu is needed before calls work with the phone menu.
Changes take effect on the next call after you publish.