Users and roles

Manage your team in Users. Invited team members receive an email with sign-in instructions.

• Admins can manage the team, call handling and billing.
• Staff see calls and their own on-call schedule.
• The owner is always an admin. Transfer ownership in Settings to change this.
• You can't change your own role; ask another admin.
• Role changes apply the next time the person signs in. Deactivated users lose access when their current session ends.